CARSHIELDA GEARE LLC is committed to providing excellent service to its customers. If you are not satisfied with your purchase, you can apply for a return according to the following policy:
Return Period
You may submit a return request within 30 days of receiving the goods.
Orders exceeding the return period will not be eligible for return.
Return Conditions
The goods should be in their original condition, unused, undamaged, and in their original packaging.
We reserve the right to refuse return requests for goods that do not meet the return conditions.
Return Process
Please contact us first to submit a return request through the following methods:
Email: kaitlynfenoff@carshieldageare.com
Provide your order number, purchase information, and reason for return to expedite processing.
We will review your return request and provide a detailed return process within 1-2 business days of receiving it.
Return Address
Please send the returned item to the following address:
1700 SWAMP CABBAGE DR
LAWRENCEVILLE, GA 30045-2226
We recommend using a trackable shipping method to ensure a smooth return.
Return Shipping Costs
For returns due to product quality issues, we will cover the shipping costs.
For returns not due to quality issues, the customer will bear the shipping costs.
Refund Processing
After confirming the returned item is in good condition, we will process the refund within 3-5 business days.
The refund will be returned to the original payment account. The exact arrival time may vary depending on the payment method.
Special Notes
Some items may not be returnable due to their nature of use or hygiene reasons. Please confirm details before purchasing.
We recommend keeping your shipping receipt before returning the item to ensure smooth processing.
Contact Us
For any questions regarding our return policy or further information, please contact us via:
Email: kaitlynfenoff@carshieldageare.com
Telephone: (404) 884-6612